Reference

How Taka9 Handles Your Personal Information

This page sets out exactly what personal data we collect when you use Taka9, how we use it, and what rights you have over it. Access to our platform and the protections described here depend on your local law and eligible region.

Account data kept secureLocal payment privacy — bKash, Nagad, RocketYour right to access and correct your dataCookies explained plainly

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HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

We use SSL encryption across all connections — on mobile browser and desktop alike — so data moving between your device and our servers is protected in transit. Your account password is stored in hashed form; we never hold it in plain text. Cookie settings can be managed through the preference panel available on your first visit and again at any time from the footer link.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. No advertising cookies are set without your consent from the preference panel.

Payment Data Handling

bKash, Nagad, and Rocket transaction data is processed by the respective wallet operators under their own privacy terms. We store only the reference and amount needed to credit your account.

Retention and Deletion

Account data is held for as long as your account is active, plus any period required by applicable law in your region. Request deletion through the Help Centre once your account is closed.

Data Access and Correction

You can review the personal details we hold by logging in and visiting your account profile. To correct or update information we cannot change from the profile page, contact support directly.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your personal data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record without delay.

What We Collect and Why We Use It

Taka9 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide — name, contact details, and the credentials you choose. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, the transaction reference and amount pass through our system so we can

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match your account wallet correctly. We also collect device identifiers and session data to keep your login secure across mobile and desktop — so when you return to Taka9 on a different device, your account state is consistent and your session does not drop mid-game. We
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do not sell your personal data to third parties. Data we hold is used for account management, payment verification, fraud prevention, and to respond to your support requests. Some data is shared with payment processors — including the local mobile wallet operators you use — strictly
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to process your transactions. We may retain certain records as long as required by applicable law in your eligible region. If you close your account, we will remove or anonymise your personal data subject to any retention obligations that apply where you are based. Availability of
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these protections depends on your local law and eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Below are the questions we hear most often about how we handle personal information. If your question is not covered here, reach out via live chat or email.

We collect your name, contact details, login credentials, and device information. When you transact via bKash, Nagad, or Rocket, we also record the payment reference and amount to match your account wallet.

Yes. Log in and visit your account profile for the data you can view directly. For a full data access request, submit a request through the Help Centre or email our support team with your account email.

For corrections, update what you can from your profile page, then contact support for anything else. For deletion requests, close your account first and submit a request through the Help Centre.

We share data only with payment processors — including bKash, Nagad, and Rocket — strictly to handle your transactions. We do not sell personal data or share it for advertising purposes.

We hold your data while your account is active and for any period required by law in your eligible region. When those obligations are met after account closure, we remove or anonymise your records.

Your rights — to access, correct, and request deletion of your data — depend on your local law and the eligible region from which you access Taka9. Contact our support team to understand what applies to you.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AppTaka9 App InfoSlot Tornado

How Taka9 Handles Your Personal Information

Data Handling, Cookies, and Account Security

Cookies and Tracking

Payment Data Handling

Retention and Deletion

Data Access and Correction

Reach Us About Your Data

Common Questions About Your Data

01 What personal data does Taka9 collect when I open an account?

02 Can I see the personal data you hold on me?

03 How do I ask Taka9 to correct or delete my data?

04 Does Taka9 share my data with third parties?

05 How long do you keep my personal information?

06 What are my rights over my personal data, and does local law affect them?

Privacy Policy

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